Terms of service

Last updated: August 8, 2026

Welcome to ElixirGlow™. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our website or placing an order.

1. General

ElixirGlow™ operates this online store and offers skincare and beauty products, including our ElixirGlow™ LED Therapy Facial Mask.

By using our website, you confirm that you are legally permitted to enter into an agreement where you live, or that you have the authorization of a parent or legal guardian where required by law.

We reserve the right to update, modify, or discontinue any part of our website or services at any time.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and prices displayed on our website are accurate.

However, product colors and appearance may vary slightly depending on your device or screen.

The ElixirGlow™ LED Therapy Facial Mask is a beauty and skincare device. It is not intended to diagnose, treat, cure, or prevent any medical condition.

Individual results may vary.

3. Orders and Payments

When you place an order, you agree to provide accurate and complete billing, shipping, and contact information.

We reserve the right to refuse or cancel an order if we reasonably believe that:

  • The order contains incorrect information.
  • A pricing or product error occurred.
  • The order appears fraudulent or unauthorized.
  • The product is unavailable.

If we cancel an order after payment has been made, we will issue a refund for the amount paid.

4. Prices

All prices displayed on our website are subject to change without notice.

Promotions, discounts, and sale prices may have specific conditions and expiration dates.

5. Shipping and Delivery

We will provide available shipping information during checkout.

Delivery times are estimates and may be affected by circumstances outside our control, including carrier delays, customs processing, weather, or other transportation issues.

ElixirGlow™ is not responsible for delays caused by circumstances outside our reasonable control.

6. Returns and Refunds

Our returns and refunds are governed by our 30-Day Return & Refund Policy.

You may request a return within 30 days of delivery, provided the product meets the eligibility requirements stated in our Return & Refund Policy.

For damaged or defective products, please contact us within 7 days of delivery with your order number and appropriate photos or video evidence.

Approved refunds will normally be issued to the original payment method.

For complete details, please review our Return & Refund Policy.

7. Damaged or Defective Products

If your product arrives damaged, defective, or missing parts, contact us as soon as possible.

We may request photographs or video to help us evaluate the issue.

Depending on the circumstances, we may provide a replacement or refund.

8. Proper Use

You agree to use the ElixirGlow™ LED Therapy Facial Mask according to the product instructions.

Do not use the product in a way that is inconsistent with its instructions or intended purpose.

If you experience discomfort or an unexpected reaction, discontinue use and seek appropriate professional advice.

9. Intellectual Property

All content on the ElixirGlow™ website—including logos, brand names, images, graphics, text, product descriptions, and designs—is owned by or licensed to ElixirGlow™ unless otherwise stated.

You may not reproduce, copy, modify, distribute, or commercially use our content without permission.

10. Prohibited Activities

You agree not to:

  • Use our website for unlawful purposes.
  • Attempt to interfere with the operation or security of our website.
  • Submit fraudulent orders or payment information.
  • Copy or misuse our website content.
  • Attempt to gain unauthorized access to our systems.

11. Third-Party Services

Our store may use third-party services such as payment processors, shipping providers, analytics services, or other technology providers.

These services may have their own terms and privacy policies.

12. Limitation of Liability

To the extent permitted by applicable law, ElixirGlow™ will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms limits any consumer rights that cannot legally be excluded or limited.

13. Changes to These Terms

We may update these Terms of Service from time to time.

When we make changes, we will update the "Last updated" date at the top of this page.

Your continued use of our website after changes are posted means you accept the updated Terms.

14. Contact Us

If you have questions about these Terms, your order, returns, or refunds, please contact our customer support team.

ElixirGlow™
Email: [updalla927@gmail.com]
Website: [Your Shopify Store URL]